I.T. Tech Support Email Contact Form for Students


Non-Credit or Adult Ed Student Support (Wake and Schott)

Contact SEL Billignual Non-Credit Adult Ed Support
Phone: (805) 730-3018


Credit Course Registration Issues?

Contact Enrollment Services
Phone: 805-730-4086 or 805-965-0581 x4086
Email: info@sbcc.edu
Hours:  https://sbcc.edu/enrollmentservices/


Can't Find Account? ("No Account Found" message)

Contact Admissions (email is preferred)
Phone: 805-730-4087 or 805-965-0581 x4087
Email: admissions@sbcc.edu
Hours https://sbcc.edu/admissions


Starfish Account Issues?

Contact Academic Counseling
Phone: 805-730-4085 or 805-965-0581 x4085
Hours:  https://www.sbcc.edu/counselingcenter/


Canvas Tech Support

Please contact Canvas's 24/7 Live Chat Support.  Links are located in the Help menu of your Canvas account.


My SBCC Portal Configuration Issue

If you've missed a semester, (spring or fall) you'll first need to Re-apply for admission here. It can take up to 72 hours after applying to get access.

If you applied more than 72 hours ago, please CONTACT ADMISSIONS to ask about your application's processing status. For direct access to other campus systems, go to the Single Sign-On Portal

*Please note that CVC-OEI students from a non-SBCC home college will not get a MySBCC portal account.*


Common Course Registration Issues  |  Log In Help  |  Canvas Guides  |  Canvas Tech Support



Fill out this form to report a technical problem with an SBCC Supported System

 
* = Required Fields
*First Name
Middle Initial
*Last Name
Other Names used (previous last name)
*Birthdate
*SBCC Username
SBCC ID KNumber (example: K00xxxxxx)
*Daytime Phone
*Contact Email (Pipeline email is preferred)
*Did you also call the help desk and leave a message about this problem? Yes No  
*Computer Type
*Browser Type
*Operating System
Program Credit student
Non-Credit student
*Course name and CRN#
(type N/A if problem not about a class)
*Problem or Question Category
Please describe your problem here: